As the Information, Advice and Guidance Manager, my role involves supporting learners in a variety of ways and I have recently completed my Masters in Education . I can provide one to one support to assist learners with any problems they may be facing in their personal life, whether that may be mentoring support in-house, or a referral on to an outside agency for targeted support (eg housing, counselling, drug or alcohol support, sexual health advice etc). In my role, I act as the Designated Safeguarding Officer at Bridge Training and work through either a Common Assessment Framework (CAF) or by an appropriate agency. I am also the nominated person for supporting Looked After Children. I also organise the support package learners at Bridge and financial assistance through the Bursary fund. Learners are assessed on an individual basis to see how their needs may best be met.